System Status
| Timestamp | Information | Resolved |
|---|---|---|
| 02.06.25 07:32 BST | Technical Incident – Limited Impact We’re encountering a technical incident which is resulting in delayed updates or missing weight data from the cloud to the app. Update 02.06.25 14:51 BST. The incident has now been resolved and our teams are now working to ensure a recurrence is avoided. | 02.06.25 14:51 BST Issue Resolved |
| 28.05.25 05:15 BST | Network Provider Issue - Limited impact Due to unexpected network problems, we are currently seeing irregularities in data traffic which is causing connection issues on a small number of devices. Update. We worked with our provider to analyse the error and rectify the issue. Our provider has informed of a significant improvement in connectivity in the UK. We appreciate your patience and understanding. | 09.06.25 15:15 BST Connectivity improvement |